Monday, November 12, 2007

What You Need To Know To Negotiate A Great CRM Software Deal

Small and midsize businesses (SMBs) are a growing source of revenue for software vendors of all sizes. Many enterprise software vendors have found that the market for enterprise software has become saturated. At the same time, SMB?s have increased their investment in technology to satisfy customer demands, control costs, and meet new government regulations.
These market dynamics have resulted in CRM vendors offering CRM software solutions that are better suited and priced for the SMB market.
While SMB?s today have the opportunity to improve their competitive edge with top notch CRM software, they also encounter complex software evaluations and sophisticated contract negotiations.
Outlined below are ten insider tips to negotiating a better deal with your C View the rest of this article


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